“In the years ahead, AI will raise three big questions for bosses and governments. One is the effect on jobs. ”
“A second important question is how to protect privacy as AI spreads. ”
“The third question is about the effect of AI on competition in business. A technology company that achieves a major breakthrough in artificial intelligence could race ahead of rivals, put others out of business and lessen competition. ”
“Retailing is an illustration of how AI can help large firms win market share. Amazon, which uses AI extensively, controls around 40% of online commerce in America, helping it build moats that make it harder for rivals to compete. ”
“Just as the internet felled some bosses, those who do not invest in AI early to ensure they will keep their firm’s competitive edge will flounder.”
